When I started at GEICO at 20, I worked alongside a woman named Rachel. Today's "rules" would say we shouldn't have been friends. Different generations, different politics, different worldviews. But we never talked about those things. Instead, we bonded over our dogs, shared work
After a recent meeting, someone asked for clarification about a task. They were told: "Just look at the transcript – everything's recorded." Technically correct. But something vital was lost. Yes, AI gives us (near) perfect meeting notes. Yes, we can search transcripts. But we're trading
🎂 My birthday is near… Each year I ricochet between wanting to go all out, and wanting to switch off and just breathe. Last year, I celebrated with 35 friends at a skating rink, channeling my inner child with wobbly loops around the rink. This year, I really don’t want
Recently, I had to make one of those decisions that doesn't show up in leadership books. The kind that keeps you awake at 3 AM, questioning whether you're doing the right thing. It reminded me that real leadership often lives in these gray areas - where